Service you can count on.

satisfaction guaranteed

For nearly 100 years, Frasier’s has provided dependable plumbing, heating and cooling services for home owners across the Northwoods.

A lot has changed in the world and the culture since we opened our doors on the West side of Rhinelander in 1918, but one thing remains the same:  the positive experience you will have with our team.

 

We guarantee:

Satisfaction in our Service

We guarantee that we will provide you with the best service possible for your home plumbing and comfort systems.  We will get the job done right – the first time.

 

To be Rapid & Reliable

We arrive at the time you have scheduled with our friendly team.  It’s that simple.

 

Emergency Service:  7 days a week, 365 days a year for Partner Plan Members

Did your furnace quit on a freezing Christmas Eve?  Did your drain clog on Labor Day?  Is your cottage’s air conditioning not working on the 4th of July?  We are here for you and always ready for any emergency.  We keep our trucks fully stocked, so you don’t have to count on supply stores being open.  No matter what, we can take care of you.  And we don’t charge extra fees for weekends or Holidays.

 

Billing By The Job, Not The Hour

We’ve all seen the commercials and the sitcoms where the plumber is working on a project for far longer than it seems they should.  That’s not us.  We bill by the type of job, not by the hour.  This helps ensure that you receive the best service possible in a timely fashion.

 

Expert Technicians

We are particular about who we hire and take the responsibility of sending great technicians in to your home very seriously.  We not only train our technicians far beyond industry standards, but we also carry out rigorous screening before ever hiring one.  We receive dozens of applicants from experienced technicians every month, but only the best to become Frasier’s Home Service Technicians.  It takes drive and intellect to receive all the certifications that we help our technicians receive.  We are very proud of the work our technicians do, and we are proud of them as individuals.  Many have a Master’s or Doctorate level of education from being on our team and completing the training we help them receive.

 

Written Warranties

Your technician will provide you with plain-language write-ups of your system’s warranties.  There’s no strange fine print.  Our warranties are some of the best in the business.

 

Clean & Tidy

One compliment we love receiving is about how clean our service is – from start to finish.  Each truck is inspected for cleanliness and we have the highest standards for our team as well.  Our plumbers and heating techs are known as the “ones who put on those boot covers” to keep your homes clean.  Plumbing and HVAC jobs can be a very messy, but we guarantee to keep that mess out of your life as far as it is up to us.

 

Whether you are a new home owner, a cottage owning weekend warrior, or a long-time resident of the Northwoods – we guarantee that you will enjoy the service and care you receive from Frasier’s.

We appreciate the opportunity to earn your trust.

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