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Kathleen Jones Frasier's Customer Care

Year of joining Frasier’s:  2017

Years in field of expertise: 10 years

Hometown: Wabeno, WI

Moved to the Northwoods:  After 25 years away, moved back January 2017

School:  Wabeno High School, UWSP, Travel Education Center

Certifications/Awards: Quickbooks Pro Certified, PTA Spotlight Award-Elementary Art

What I enjoy most about my job:  I enjoy assisting a variety of people that love the Northwoods like I do, and I work with a really special team.

Something that is tough, but rewarding about my job:  Learning how to best serve plumbing and heating customers after being in a different industry the last 10 years.

Favorite thing about working in downtown Rhinelander:  Being able to run errands during my lunch break!

Favorite Northwoods community and why: Rhinelander because it offers retail options, without losing the charm of a small town.

Top 3 activities in the Northwoods:  Enjoying the smells and sounds of nature through the seasons, Thrift Store hunting.

Hobbies: Creating art, reading

Favorite sports team:  Go Pack Go! Green Bay Packers, of course!

What brings me the most joy in life: My kids and our sweet dog, my family (the reason I moved back), the smell of pines on a damp day, a great movie, and music!

Personal hero & why:  Anyone (like my dad) that lives with a disability and keeps pursuing the life they want to lead.

Favorite snack: Tortilla chips & guacamole

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